Support

Email support@oomny.eu and you reach the studio behind the app — a real person, not a chatbot. We read every message.

Start a duel and invite your rival

Duelword is a game for two specific people, so the first thing you do is invite one:

  1. Tap to create a duel and pick the puzzle language (English or Dutch).
  2. Share the invite link with the one person you want to play — your rival taps it and the duel opens.

There’s no account and no sign-up. The invite link is the whole pairing.

Restore your purchase

New phone, or reinstalled? Your unlock is tied to your Apple account, not to us:

  1. Sign in with the Apple account you purchased with.
  2. Open Duelword → the unlock screen → Restore Purchases.

Family Sharing is enabled — household members share your unlock at no extra cost.

Move your record to a new iPhone

Your duels and your head-to-head record live on your device, not in a cloud of ours, so they move the way the rest of your iPhone does:

  1. Set up the new iPhone from an encrypted iPhone backup (iCloud or your Mac/PC) — this is Apple’s device backup, which carries Duelword’s data along with everything else.
  2. Install Duelword, then tap Restore Purchases to bring back your unlock.

Duelword has no account and nothing syncs through us, so a device backup or transfer is the way your record travels. If you set up a new phone “as new” without restoring from a backup, the on-device record does not come across — keep an encrypted device backup if it matters to you.

Quick answers